With SMAG, you’re never on your own
We strive to provide you with top quality customer service, and our operational and technical experts are on hand to provide rapid and precise responses to your queries.
For even greater responsiveness, at any time of the day, take advantage of our multi-channel assistance service.
Available via telephone or email, our technical support team provides fast responses to your queries, whatever the topic: usages, adjustment of settings, functionality, etc.
Accessible within the Agreo, Atland or LEA software suites, this option allows you to chat directly with an advisor while connected to the platform
For customer information, technical documentation, order tracking - benefit from immediate online assistance, available at any time
How to contact customer support ?
Contact Agreo support services
Available on +33 (0)4 34 35 20 60 from Monday – Friday (8.30am – 12.30pm / 1.30pm – 6pm (5pm on Fridays), excluding public holidays and exceptional closures (these will be indicated at least 15 days in advance).
Outside these times, a query can be launched via your user account or directly via email to firstname.lastname@example.org
Contact Atland support services
Available on +33 (0)3 26 26 62 74 from Monday – Friday (8.30am – 5.30pm) except French public holidays, or via email to email@example.com
Contact LEA support services
Available on +33 (0)9 72 56 66 80 from Monday – Friday (8.30am – 12.30pm / 1.30pm – 6pm (5pmon Fridays), or via email to firstname.lastname@example.org
You can also contact LEA customer assistance from the Customer space in your user account.