Customer support

Have a question about our software? Need to modify your settings? Do you have comments or requests? The customer support of SMAG is here to help !

With SMAG, you’re never on your own

With SMAG, you’re never on your own

We strive to provide you with top quality customer service, and our operational and technical experts are on hand to provide rapid and precise responses to your queries.

For even greater responsiveness, at any time of the day, take advantage of our multi-channel assistance service.

  • hotline-2

    Available via telephone, our technical support team provides fast responses to your queries, whatever the topic: usages, adjustment of settings, functionality, etc.

  • chat-2

    Accessible within the SMAG, Agreo or LEA software suites, this option allows you to chat directly with an advisor while connected to the platform

  • echange-3

    For customer information, technical documentation, order tracking - benefit from immediate online assistance, available at any time

How to contact customer support ?

Available on +33 (0)4 34 35 20 60 from Monday – Friday (8.30am – 12.30pm / 1.30pm – 6pm (5pm on Fridays), excluding public holidays and exceptional closures (these will be indicated at least 15 days in advance).

Outside these times, a query can be launched via your user account or directly via email to

Available on +33 (0)3 26 26 62 74 from Monday – Friday (8.30am – 5.30pm) except French public holidays.

Découvrez nos services complémentaires